Virus Removal & Cleanup

Starting at $79 


Frequently Asked Questions

It can. We suggest booking a PlugGeek Now! service. A tech will assess your computer remotely to perform your virus removal. If you prefer in-home service, that works for us. Just be aware that for very lengthy operations, your tech may start the process and walk you through the remaining steps.

The Virus Removal & Cleanup service with PlugGeek starts at a $79 base price ($69 base price for members) if you choose to use PlugGeek NOW instant online support. If you request in-home service, the base price increases to $129.

PlugGeek’s Virus Removal service is different from antivirus software because it includes in-person assistance with computer virus removal. Antivirus software is designed to prevent viruses from getting onto your computer in the first place, while PlugGeek helps remove existing viruses from your system. PlugGeek’s Virus Removal service includes the installation of antivirus and antispyware software along with many other components.

A Virus Removal service with PlugGeek includes the following services:
• Identifying the problem and troubleshooting for one affected computer
• Performing a full system sweep for any viruses, spyware, or malware
• Removal of any viruses, spyware, or malware
• Repairing of any related issues with your Operating System
• Installation of customer-supplied antivirus and antispyware software

Yes! Your technician will help you install customer-supplied antivirus and antispyware software.

If a technician finds out your issue is unrelated to a virus, malware, or spyware on your computer, you may have to pay extra charges for additional services, but you will be notified beforehand so it’s not a surprise.

Peace of Mind Guarantee

We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.


He was excellent. Timely, knowledgeable and professional. We are really happy with the service.

Ron Burnwood
Saint Charles, MO

He was very polite he was very experienced that what he was doing and he was wearing a face covering mask.

Lily Granger​
Lodi, NJ

We feel very comfortable with our new system coverage. Jared was friendly and answered all of our questions.

Jeson Foxx
Loganville, GA

Smart Home Plus members save up to $79 on this service.

Viruses, spyware, and malware are often the cause of unusual and unpredictable computer behavior. If your computer is slow, freezing, or plagued with popups, your computer may be infected. But don’t worry, we know just how to clean up your computer and protect your privacy.

Trusted Techs

A nationwide network of friendly techs. Each expert is hand-selected, background-checked and insured.

Convenient Booking

In-home service from 9am-9pm. Book online or by phone in minutes for service as soon as next-day.

Pluggeek Guarantee

We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.